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First Time Visitors

First Time Visitors

To insurance agents and case managers

What do I do now? Often, this is one of the first questions you get from policyholders who receive life-limiting diagnoses from their doctors. Together with family, they will seek information to help them make appropriate choices for end-of-life care.

As part of our ongoing educational program to expand understanding of hospice care, we will be encouraging them to ask you these questions.

Medical Insurance

  • What specific hospice services does our policy cover, or exclude?
  • Will we be able to pursue active treatment for this disease?
  • What are the coverage limits?
  • Will the policy cover the cost of a caregiver in my home, or room and board in an in-patient facility?
  • Is there a co-pay or deductible? How much?
  • Is there a cap for hospice care, and what happens when it's exceeded?
  • Who files the claims?
  • How do you handle supplemental insurance coverage?
  • Will the cost of hospice care raise the rates on the policy?
  • How do you evaluate local hospice providers?
  • Which hospice providers do you recommend, and why?

Life Insurance
  • Can I cash out a portion of my death benefit?

Questions to ask: top of the page
Hospice care is about quality of life
Team approach to hospice care
How to make a hospice referral
Frequently Asked Questions
First Time Visitors