First Time Visitors
For patients and their families
What do I do now? Often, this is the first question on the minds of those diagnosed with life-limiting illnesses. They seek information to make appropriate choices for care.
Hospice care is a choice. And though there may be more than one hospice in your community, not all hospice care is the same. Seek answers to the following questions. Then decide which hospice best meets your needs
- How long have you been providing hospice services in our community?
- What is your ratio of staff to patients?
- Do you have hospice-certified nurses?
- What out-of-pocket expenses are there for medications, equipment, and supplies?
- What medications are not provided?
- What kinds of post-death support do you provide for the family?
- How often will your staff make personal visits?
- What is the quickest way to reach you, and what is your response time?
- What sets you apart from other local hospice providers?
- Are you a non-profit organization?
- Why do you do this work?
- Patients and their families
- Hospitals, nursing homes, and care facility administrators
- Insurance agents and case managers
- The clergy
- Civic leaders